Careers
Current Openings:
Retail Manager
We are looking for an experienced Retail Manager to help oversee the daily operations of our stores. You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing, staffing, etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity while maintaining a positive work environment . The goal is to manage our stores to help boost revenues, train and develop the team members, and provide a positive delightful customer experience.
Responsibilities
- Organize all store operations and allocate responsibilities to personnel
- Supervise, train, and guide staff towards maximum performance
- Monitor inventory levels
- Resolve customer complaints to maintain the stores reputation
- Inspect the areas in the store and resolve any special issues that might arise
- Plan and oversee in-store promotional events or displays
- Ensure the store fulfills all legal, health, and safety guidelines
Requirements
- Proven experience as a retail manager or in other managerial positions
- Knowledge of retail management best practices
- Outstanding written and verbal communication skills, able to give direction while participating in a team.
- Strong interpersonal abilities
- Excellent organizing and leadership skills.
- Commercial awareness
- A combination of a BSc/BA (in Business Administration or a similar field) or experience in sales or relevant fields will be considered. An MSc/MA is desirable
Please apply via email to terracottageshop@gmail.com with your resume, cover letter, and full availability.
Sales Team Member
We are looking for sales team members to assist customers in finding items they love in store while maintaining a clean, joyful, and calm environment within our stores.
Responsibilities
- Connect with customers to learn how to best serve them
- Create content for our online marketing efforts
- Maintain shop cleanliness
Requirements
- Communicate with customers in a friendly and cooperative manner
- Loves the community, clothing, and home decor
- Able to work a consistent weekly schedule
Please apply via email to terracottageshop@gmail.com with your resume, cover letter, and full availability.
Refer a friend bonus!
Know somebody that might be a good fit for TC? Then help us make TC better! Refer the perfect candidate and we'll gift you with TC shop credit! It's a win-win!
Refer a Retail Manager and receive $100 shop credit!
Refer a Sales Team Member and receive $50 shop credit!